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p{margin:0;font-size:12.5px}@media(max-width:1180px){.fiCommsBody{grid-template-columns:280px minmax(0,1fr)}.fiCommsBody>.fiCommsInsightsRail{position:absolute;top:0;right:0;bottom:0;z-index:30;width:34px}.fiCommsBody>.fiCommsInsightsRail.isOpen{width:min(340px,92vw);box-shadow:-14px 0 34px #14161c38}.fiCommsBody{position:relative}.fiCommsBody:not(.isEmail)>.fiCommsThread{grid-column:2}.fiCommsContext{display:none}}.fiCommsSearch{width:100%;font-size:12px;padding:7px 10px}.fiCommsHeadActions{display:flex;gap:2px;margin-left:8px}.fiCommsIconBtn{border:0;background:transparent;color:var(--text-secondary);font-size:14px;line-height:1;padding:4px 6px;border-radius:8px}.fiCommsIconBtn:hover{color:var(--text-primary);background:color-mix(in srgb,var(--surface-elevated) 60%,transparent)}.fiCommsIconBtn[aria-pressed=true]{color:var(--accent-primary)}.fiCommsInsightsCol{border:1px solid var(--surface-border);border-radius:10px;background:transparent;display:grid;grid-template-rows:auto;align-content:start}.fiCommsInsightsCol.isOpen{background:var(--surface-card)}.fiCommsInsightsCol .fiCommsInsightsToggle{width:100%;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:4px;padding:8px 10px}.fiCommsInsightsCol.isOpen .fiCommsInsightsToggle{border-bottom:1px solid var(--surface-border)}.fiCommsInsightsToggle{display:flex;align-items:center;gap:8px;background:transparent;border:0;color:var(--text-secondary);font:inherit;font-size:11.5px;font-weight:700;text-align:left;letter-spacing:.02em}.fiCommsInsightsToggle:hover{color:var(--text-primary)}.fiCommsInsightsToggleLabel{white-space:nowrap}.fiCommsPreviewChip{white-space:nowrap;font-size:9px;font-weight:800;letter-spacing:.05em;text-transform:uppercase;border:1px dashed var(--surface-border);border-radius:999px;padding:1px 6px;color:var(--text-secondary)}.fiCommsInsightsBody{padding:10px 12px 12px;display:grid;gap:12px;align-content:start;overflow-y:auto;min-height:0}.fiCommsInsightBlock{display:grid;gap:4px;align-content:start}.fiCommsInsightLabel{font-size:9.5px;font-weight:800;letter-spacing:.05em;text-transform:uppercase;color:var(--text-secondary)}.fiCommsSentiment{justify-self:start;font-size:10px;border-radius:999px;padding:1px 8px;border:1px solid var(--surface-border);color:var(--text-secondary)}.fiCommsSentiment.s-positive{color:var(--success-strong, #2C6E2C);border-color:currentColor}.fiCommsSentiment.s-needs-care{color:var(--warning-strong, #7A5312);border-color:currentColor}.fiCommsChecklist{list-style:none;margin:0;padding:0;display:grid;gap:2px;font-size:11.5px}.fiCommsChecklist .have{color:var(--success-strong, #2C6E2C)}.fiCommsChecklist .want{color:var(--text-secondary)}.fiCommsFacts{list-style:none;margin:0;padding:0;display:grid;gap:2px;font-size:11.5px}.fiCommsFacts li{display:flex;justify-content:space-between;gap:8px}.fiCommsFacts span{color:var(--text-secondary)}.fiCommsReplyChips{display:flex;flex-wrap:wrap;gap:4px;padding:0 14px 4px}.fiCommsInsightsBody .fiCommsReplyChips{padding:0}.fiCommsReplyChip{border:1px solid var(--surface-border);background:transparent;color:var(--text-secondary);border-radius:999px;padding:3px 10px;font-size:11px;text-align:left}.fiCommsReplyChip:hover{color:var(--text-primary);border-color:var(--accent-primary)}.fiCommsCtxBlock{display:grid;gap:3px}.fiCommsNoteList{list-style:none;margin:0;padding:0;display:grid;gap:3px;font-size:11.5px;color:var(--text-secondary)}.fiCommsNoteList li{border-left:2px solid var(--surface-border);padding-left:8px}.fiCommsActivity{list-style:none;margin:0;padding:0;display:grid;gap:3px;font-size:11.5px}.fiCommsActivity li{display:flex;gap:8px}.fiCommsActivity span{flex:0 0 34px;color:var(--text-muted);font-size:10.5px}.fiCommsFiPill{flex:0 0 auto;display:inline-flex;align-items:center;gap:7px;font-size:10.5px;font-weight:800;letter-spacing:.05em;color:var(--text-secondary);background:transparent;border:1px solid var(--surface-border);border-radius:999px;padding:3px 10px}.fiCommsFiPill:hover{color:var(--text-primary)}.fiCommsFiSwitch{width:22px;height:12px;border-radius:999px;border:1px solid var(--surface-border);background:transparent;position:relative;flex:0 0 auto;transition:background .15s ease,border-color .15s ease}.fiCommsFiSwitch:after{content:"";position:absolute;top:1px;left:1px;width:8px;height:8px;border-radius:999px;background:var(--text-secondary);transition:transform .15s ease,background .15s ease}.fiCommsFiPill.isOn{color:var(--accent-primary);border-color:var(--accent-primary);background:color-mix(in srgb,var(--accent-primary) 10%,transparent)}.fiCommsFiPill.isOn .fiCommsFiSwitch{border-color:var(--accent-primary);background:color-mix(in srgb,var(--accent-primary) 25%,transparent)}.fiCommsFiPill.isOn .fiCommsFiSwitch:after{transform:translate(10px);background:var(--accent-primary)}.fiCommsFiMesh{position:absolute;inset:0;z-index:0;pointer-events:none;overflow:hidden;border-radius:12px}.fiCommsFiActive>.fiCommsFiSeg{position:relative;z-index:1}.fiCommsFiActive{position:relative;flex:0 0 auto;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:1px;overflow:hidden;border:1px solid color-mix(in srgb,var(--accent-primary) 32%,var(--surface-border));background:color-mix(in srgb,var(--accent-primary) 7%,var(--surface-card));border-radius:12px;margin-bottom:2px;animation:fiStripIn .26s ease-out both}.fiCommsFiSeg{position:relative;display:flex;align-items:center;gap:8px;padding:9px 12px;min-width:0;border-right:1px solid color-mix(in srgb,var(--accent-primary) 16%,transparent);background:color-mix(in srgb,rgb(46,184,200) calc(var(--fi-emit, 0) * 15%),transparent);animation:fiSegIn .38s ease-out both;animation-delay:var(--fi-seg-delay, 0ms)}.fiCommsFiSeg:last-child{border-right:0}@keyframes fiSegIn{0%{opacity:0;transform:translateY(3px)}to{opacity:1;transform:none}}.fiCommsFiSegText{display:grid;gap:3px;min-width:0}.fiCommsFiSegText strong{font-size:10.5px;font-weight:800;letter-spacing:.04em;color:var(--accent-primary);filter:brightness(calc(1 + var(--fi-emit, 0) * .9));text-shadow:0 0 calc(var(--fi-emit, 0) * 9px) color-mix(in srgb,rgb(46,184,200) calc(var(--fi-emit, 0) * 60%),transparent)}.fiCommsFiSegText .mutedText{font-size:10px;line-height:1.35;overflow:hidden;text-overflow:ellipsis}.fiCommsFiSegIcon{flex:0 0 auto;font-size:13px;line-height:1;color:var(--accent-primary);opacity:calc(.72 + var(--fi-emit, 0) * .28)}@media(prefers-reduced-motion:reduce){.fiCommsFiActive,.fiCommsFiActive.isLeaving,.fiCommsFiSeg{animation:none}.fiCommsFiSegIcon{opacity:1}}@media(max-width:1180px){.fiCommsFiActive{grid-template-columns:repeat(2,minmax(0,1fr))}.fiCommsFiSeg:nth-child(2){border-right:0}}.fiCommsFullscreenBtn{padding:4px 12px;font-size:11.5px}.fiCommsSuggest.isFiOn{background:color-mix(in srgb,var(--accent-primary) 7%,transparent);border-top-color:color-mix(in srgb,var(--accent-primary) 35%,var(--surface-border))}.fiCommsSuggest.isFiOn .fiCommsSuggestTag{color:var(--accent-primary);border-style:solid;border-color:color-mix(in srgb,var(--accent-primary) 45%,transparent)}.fiCommsSuggestAction{margin-left:auto;border:1px solid var(--accent-primary);background:color-mix(in srgb,var(--accent-primary) 14%,transparent);color:var(--accent-primary);border-radius:999px;padding:3px 12px;font-size:11px;font-weight:700}.fiCommsSuggestAction:hover{background:color-mix(in srgb,var(--accent-primary) 24%,transparent)}.fiCommsReplyChips.isFiOn{padding:0 0 2px}.fiCommsReplyChips.isFiOn .fiCommsReplyChip{border-color:color-mix(in srgb,var(--accent-primary) 40%,var(--surface-border))}.fiCommsComposerTools.isFiOn .fiCommsIconBtn,.fiCommsContactActions.isFiOn .fiCommsIconBtn{border-color:color-mix(in srgb,var(--accent-primary) 35%,var(--surface-border));color:var(--text-primary)}.fiCommsComposerTools.isFiOn .fiCommsIconBtn{border:1px solid color-mix(in srgb,var(--accent-primary) 35%,var(--surface-border))}.fiCommsInsightsCol .fiCommsNextAction{margin:0 12px 12px}.fiCommsNextAction{display:grid;gap:4px;justify-items:start;border:1px solid color-mix(in srgb,var(--accent-primary) 40%,var(--surface-border));background:color-mix(in srgb,var(--accent-primary) 8%,transparent);border-radius:10px;padding:9px 11px}.fiCommsNextAction strong{font-size:12.5px}.fiCommsNextAction .mutedText{font-size:11px}.fiCommsNextAction .fiActionSecondary{margin-top:4px;padding:3px 12px;font-size:11px}.fiCommsHeaderRight{display:flex;align-items:center;gap:8px;flex:0 0 auto}.fiCommsContactActions{display:flex;gap:4px;flex-wrap:wrap}.fiCommsContactActions .fiCommsIconBtn{display:inline-flex;align-items:center;gap:5px;border:1px solid var(--surface-border);padding:4px 9px;font-size:12px}.fiCommsIconBtnLabel{font-size:11px;font-weight:600}.fiCommsSummaryText{margin:0;font-size:11.5px;line-height:1.5;color:var(--text-secondary)}.fiCommsQuickGrid{display:grid;grid-template-columns:1fr 1fr;gap:5px}.fiCommsQuickBtn{display:flex;align-items:center;gap:6px;border:1px solid var(--surface-border);background:transparent;color:var(--text-secondary);border-radius:9px;padding:7px 9px;font-size:11px;font-weight:600;text-align:left}.fiCommsQuickBtn:hover{color:var(--text-primary);border-color:var(--accent-primary)}.fiCommsCustomer360{justify-self:start;font-size:11.5px}.fiComms.isMaximized{position:fixed;inset:0;z-index:8000;height:100vh;max-height:100vh;background:var(--surface-page, var(--surface-card));padding:0 16px 14px;overflow:hidden}.fiCommsReturnBar{flex:0 0 auto;display:flex;align-items:center;gap:12px;padding:7px 4px;border-bottom:1px solid var(--surface-border);font-size:11.5px}.fiComms.isMaximized .fiCommsHeader{padding-top:8px}html.fi-light .fiCommsPreviewTag,html.fi-light .fiCommsPreviewChip,html.fi-light .fiCommsBali{border-color:#0000002e}html.fi-light .fiCommsIconBtn:hover{background:#0000000d}html.fi-light .fiCommsBubbleRow.isOut .fiCommsBubble{background:color-mix(in srgb,var(--accent-primary) 16%,#fff)}.fiCommsComposerTools{display:flex;align-items:center;gap:2px}.fiCommsComposerHint{font-size:10.5px;margin-left:4px}.fiCommsFiActive{transition:min-height .5s cubic-bezier(.22,.61,.36,1),filter .25s ease-out}.fiCommsFiActive[data-fi-beat=intake]{filter:brightness(.94)}.fiCommsFiActive[data-fi-beat=ignition],.fiCommsFiActive[data-fi-beat=settle],.fiCommsFiActive[data-fi-beat=active]{min-height:76px}.fiCommsFiSegText>strong{transition:opacity .65s ease-out,font-weight .65s ease-out;opacity:.82}.fiCommsFiActive[data-fi-beat=settle] .fiCommsFiSegText>strong,.fiCommsFiActive[data-fi-beat=active] .fiCommsFiSegText>strong{opacity:1;font-weight:700}@media(prefers-reduced-motion:reduce){.fiCommsFiActive,.fiCommsFiSegText>strong{transition:opacity .16s linear}.fiCommsFiActive[data-fi-beat=intake]{filter:none}}.fiCommsFiActive.isLeaving{animation:none;transition:opacity .26s ease-in 1.74s,min-height .5s ease-in 1.5s;opacity:0;min-height:0}@media(prefers-reduced-motion:reduce){.fiCommsFiActive.isLeaving{transition:opacity .16s linear}}.fiServiceChip{display:inline-block;margin-top:3px;padding:1px 8px;border-radius:999px;font-size:11px;font-weight:700;letter-spacing:.04em;text-transform:uppercase;color:var(--accent-primary);background:color-mix(in srgb,var(--accent-primary) 12%,transparent);border:1px solid color-mix(in srgb,var(--accent-primary) 30%,transparent)}.fiLinkRepoint{display:block;font-size:12px;line-height:1.5;padding:6px 8px;border-radius:8px;color:var(--text-primary, #171920);background:color-mix(in srgb,#b26a00 14%,transparent);border:1px solid color-mix(in srgb,#b26a00 38%,transparent)}.fiLinkRepoint code{font-size:11px;opacity:.8}.fiLinkRepoint button{margin-top:6px}.fiLinkChoices{display:block;font-size:12px;line-height:1.5;padding:6px 8px;border-radius:8px;color:var(--text-primary, #171920);background:var(--surface-subtle, rgba(127, 127, 127, .06));border:1px solid var(--surface-border, rgba(127, 127, 127, .22))}.fiLinkChoices code{font-size:11px;opacity:.8}.fiLinkChoiceRow{display:flex;align-items:flex-start;gap:8px;margin-top:8px}.fiLinkChoiceRow button{flex:none}.fiLinkChoiceWhat{font-size:11px;line-height:1.45;color:var(--text-secondary, #6d7078)}.fiLinkAmbiguous{display:block;font-size:12px;line-height:1.5;padding:7px 9px;border-radius:8px;color:var(--text-primary, #171920);background:color-mix(in srgb,#6a4fb2 12%,transparent);border:1px solid color-mix(in srgb,#6a4fb2 34%,transparent)}.fiLinkCandidates{display:flex;flex-wrap:wrap;gap:6px;margin:7px 0 4px}.fiLinkCandidate{display:flex;flex-direction:column;align-items:flex-start;gap:1px;padding:5px 10px;text-align:left;line-height:1.35}.fiLinkCandidate .mutedText{font-size:11px}.fiLinkSuggest{display:block;font-size:12px;line-height:1.5;padding:7px 9px;border-radius:8px;color:var(--text-primary, #171920);background:color-mix(in srgb,var(--accent-primary) 9%,transparent);border:1px solid color-mix(in srgb,var(--accent-primary) 30%,transparent)}.fiSuggestTier{align-self:flex-start;font-size:9.5px;font-weight:800;letter-spacing:.06em;text-transform:uppercase;padding:1px 6px;border-radius:999px;background:var(--surface-border);color:var(--text-secondary)}.fiSuggestTier.is-strong{background:color-mix(in srgb,var(--accent-primary) 26%,transparent);color:var(--accent-primary)}.fiSuggestBasis{align-self:flex-start;font-size:9.5px;letter-spacing:.04em;text-transform:lowercase;padding:1px 6px;border-radius:999px;border:1px solid var(--surface-border);color:var(--text-secondary)}.fiSuggestWhy{font-size:10.5px;max-width:42ch;white-space:normal}.fiLinkCandidate.is-strong{border-color:color-mix(in srgb,var(--accent-primary) 45%,transparent)}.fiLinkPager{display:flex;align-items:center;justify-content:center;gap:14px;margin-top:12px;padding-top:12px;border-top:1px solid var(--surface-border, #e5e1d9)}.fiPagerBtn{min-width:116px;justify-content:center}.fiPagerBtn:disabled{opacity:.38;cursor:not-allowed;box-shadow:none;filter:grayscale(1)}.fiPagerLabel{font-size:12px;color:var(--text-muted, #5b5f68);min-width:112px;text-align:center}.fiPagerLabel strong{color:var(--text-primary, #171920);font-weight:700}.fiComms{position:relative}@property --fi-tint{syntax: "<number>"; inherits: true; initial-value: 0;}.fiComms{--fi-tint: 0;transition:--fi-tint .65s ease-out}.fiComms[data-fi=on]{--fi-tint: 1}.fiComms[data-fi=off]{--fi-tint: 0}.fiComms .fiCommsInsightBlock,.fiComms .fiCommsSuggest,.fiComms .fiCommsNextAction,.fiComms .fiCommsInsightsCol,.fiComms [data-fi-powered]{transition:background-color .6s ease-out,border-color .6s ease-out,box-shadow .6s ease-out;background-color:color-mix(in srgb,var(--bali-signal, #2eb8c8) calc(var(--fi-tint) * 24%),transparent);border-color:color-mix(in srgb,var(--bali-signal, #2eb8c8) calc(var(--fi-tint) * 62%),var(--surface-border, #e5e1d9));box-shadow:0 0 calc(var(--fi-tint) * 18px) -8px color-mix(in srgb,var(--bali-signal, #2eb8c8) 70%,transparent)}.fiComms[data-fi-beat=ignition] .fiCommsInsightBlock,.fiComms[data-fi-beat=ignition] .fiCommsSuggest,.fiComms[data-fi-beat=ignition] .fiCommsNextAction,.fiComms[data-fi-beat=ignition] .fiCommsInsightsCol,.fiComms[data-fi-beat=ignition] [data-fi-powered]{background-color:color-mix(in srgb,var(--bali-signal, #2eb8c8) 46%,transparent);box-shadow:0 0 34px -4px var(--bali-signal, #2eb8c8)}.fiComms[data-fi-beat=intake]{filter:brightness(.88) saturate(.85);transition:filter .25s ease-out}.fiCommsWave{position:absolute;inset:0;z-index:40;pointer-events:none;opacity:0;background:linear-gradient(100deg,transparent 38%,color-mix(in srgb,var(--bali-signal, #2eb8c8) 22%,transparent) 46%,color-mix(in srgb,var(--bali-signal, #2eb8c8) 78%,white) 50%,color-mix(in srgb,var(--bali-signal, #2eb8c8) 22%,transparent) 54%,transparent 62%);transform:translate(-115%)}.fiComms[data-fi-beat=ignition] .fiCommsWave{opacity:1;transform:translate(115%);transition:transform .5s cubic-bezier(.3,.05,.2,1),opacity .12s linear}.fiComms[data-fi-beat=settle] .fiCommsWave{opacity:0;transform:translate(115%);transition:opacity .4s ease-out}.fiComms[data-fi-beat=settle]{filter:brightness(1.06);transition:filter .65s ease-out}.fiComms[data-fi-beat=active]{filter:none;transition:filter .4s ease-out}.fiComms[data-fi=off] .fiCommsInsightBlock,.fiComms[data-fi=off] .fiCommsSuggest,.fiComms[data-fi=off] .fiCommsInsightsCol,.fiComms[data-fi=off] [data-fi-powered]{transition:background-color 1.6s ease-in,border-color 1.6s ease-in,box-shadow .9s ease-in;box-shadow:none}@media(prefers-reduced-motion:reduce){.fiCommsWave{display:none}.fiComms[data-fi-beat=intake],.fiComms[data-fi-beat=settle]{filter:none}.fiComms .fiCommsInsightBlock,.fiComms .fiCommsSuggest,.fiComms .fiCommsInsightsCol,.fiComms [data-fi-powered]{transition:background-color .2s linear}}.fiCommsCommand{grid-column:1 / -1;display:flex;align-items:baseline;gap:12px;flex-wrap:wrap;padding:2px 10px 6px;font-size:11.5px}.fiCommsCommandCount{color:var(--text-primary, #171920);letter-spacing:.02em}.fiCommsCommandCount strong{color:var(--bali-signal, #2eb8c8);font-size:13px}.fiCommsCommandFocus{color:color-mix(in srgb,var(--bali-signal, #2eb8c8) 78%,var(--text-muted, #5b5f68));font-variant-numeric:tabular-nums;animation:fiFocusBreath 2.6s ease-in-out infinite}@keyframes fiFocusBreath{0%,to{opacity:.62}50%{opacity:1}}.fiCommsTrackRecord{margin-left:auto;color:var(--text-muted, #5b5f68);font-size:11px}.fiCommsScope{grid-column:1 / -1;display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:4px 2px 0;font-size:11px;color:var(--text-muted, #5b5f68)}.fiCommsScopeLabel{letter-spacing:.02em}.fiCommsScopeChoice{display:inline-flex;border:1px solid var(--border-soft, 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#33d17a;--ops-paused-dot: #6b7280;--ops-live-dot-ring: rgba(51, 209, 122, .28);--bali-signal: #2eb8c8;--ops-shadow-panel: 0 10px 28px rgba(0, 0, 0, .28);--ops-shadow-card: 0 4px 12px rgba(0, 0, 0, .22);--ops-shadow-overlay: 0 24px 64px rgba(0, 0, 0, .45);color-scheme:dark}html.fi-light .opsBoardRoot{--ops-bg: #F8F6F1;--ops-panel-bg: #FFFFFF;--ops-card-bg: #FFFFFF;--ops-border: #D8CFC0;--ops-text: #181A20;--ops-text-muted: #5D6170;--ops-text-dim: #6f6a60;--ops-accent: #2E7D70;--ops-rush-bg: #FBDCD6;--ops-rush-fg: #8C2A12;--ops-blocked-bg: #FFF3D9;--ops-blocked-fg: #7A4B00;--ops-ready-bg: #E3F3E9;--ops-ready-fg: #1B6B3A;--ops-uninspected-bg: #FFF3D9;--ops-uninspected-fg: #7A4B00;--ops-stage-bg: #DFF4F5;--ops-stage-fg: #146168;--ops-age-bg: #EDEAE3;--ops-age-fg: #5D6170;--ops-age-amber-bg: #FCECC6;--ops-age-amber-fg: #7A4B00;--ops-age-amber-glow: transparent;--ops-age-red-bg: #F6C6BC;--ops-age-red-fg: #7A2410;--ops-age-red-glow: transparent;--ops-pay-owing-bg: #FFF4F2;--ops-pay-owing-border: #D7402A;--ops-pay-owing-fg: #A32B17;--ops-pay-paid-bg: #EAF5EF;--ops-pay-paid-border: #A6D3BC;--ops-pay-paid-fg: #12694A;--ops-pay-unknown-bg: #F1F1F1;--ops-pay-unknown-border: #B4B4B4;--ops-pay-figure-fg: #4A4A4A;--ops-pay-claimed-fg: #8A5000;--ops-pay-track: rgba(163, 43, 23, .18);--ops-ribbon-bg-start: #FBDCD6;--ops-ribbon-bg-end: #FCE4D6;--ops-ribbon-border: #E8A87C;--ops-ribbon-fg: #7A2410;--ops-ribbon-pulse: rgba(184, 74, 58, .3);--ops-action-bg: #2E7D70;--ops-action-fg: #FFFFFF;--ops-action-border: #24625A;--ops-estimate-bg: #EDE7F6;--ops-estimate-fg: #5E4B8B;--ops-error-bg: #FBDCD6;--ops-error-fg: #8C2A12;--ops-overlay-backdrop: rgba(35, 30, 22, .32);--ops-check-flourish: rgba(46, 125, 112, .4);--ops-live-dot: #1B6B3A;--ops-paused-dot: #8A857C;--ops-live-dot-ring: rgba(27, 107, 58, .22);--bali-signal: #2eb8c8;--ops-shadow-panel: 0 10px 24px rgba(35, 30, 22, .08);--ops-shadow-card: 0 2px 8px rgba(35, 30, 22, .06);--ops-shadow-overlay: 0 24px 60px 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